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10.10.2016 Extending customer service beyond preventive maintenance

GEA, Düsseldorf, Germany, one of the world’s foremost suppliers to the global food processing industry and which currently generates more than 70% of revenue from this sector, has launched PerformancePlus, a novel service concept designed to ensure improved productivity for its customers. A range of service level options extend way beyond routine preventive maintenance and complement customers’ Industry 4.0 strategic initiatives. By combining modern condition monitoring technologies with its industry expertise, GEA is able to offer customers monitoring services, comprehensive analysis reports and reliable optimisation recommendations.
 
Additionally, GEA customers receive valuable information to make business decisions easier while addressing challenges they face to achieve their specific performance-related goals. GEA PerformancePlus creates transparency about the current health status of equipment, increases its availability, ensures enhanced productivity, reveals where there is scope for greater efficiency and helps ensure sustainable equipment utilisation. It enables a speedy evaluation of the opportunities and risks of changing production requirements, orders can be assessed and economically scheduled, in turn leading to higher productivity for customers.  GEA PerformancePlus will initially be available for the company’s separators and in the near future will be extended to other GEA product groups. www.gea.com 
 
 
GEA PerformancePlus sheds light on the current health status of equipment while at the same time  helping to ensure optimum productivity
 

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